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Membership Subscriptions
- Policy: No refunds / Non transferable Payment via credit card
or check/money order
- Extensions of membership renewals may be made at the discretion
of and with approval by the Board of Directors, only.
- Circumstances in which may warrant membership subscription extension:
NAHA default on promised member benefits. Formal request required
to be submitted to the NAHA office and forwarded directly to the
Board of Directors for review. If a lack of member benefits occurs
affecting several or more members and cannot be reconciled in
a different manner other than extension, an extension will be
made for a period of three (3) months.
NAHA Board of Directors shall respect
employment laws but may end employment of office staff with or without
reason. The following are subject to immediate dismissal: (not limited
to)
- Inexcusable/inappropriate conduct under, but not limited to,
NAHA code of ethics.
The following are subject to dismissal with a maximum of 2 weeks
notice: (discretion of Board)
- Lack of funding
- Lack of need for employee
- Employee not meeting employment standards or required needs
for NAHA office work.
- Move of Main office
Member / Director Complaints
Formal complaints shall be submitted directly to the NAHA office.
Forms may be downloaded from NAHA website or may be requested by
phone or mail from the NAHA office.
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Complaints accepted from any member of NAHA in good standing.
- Accepted complaints shall be completed on official NAHA complaint
form.
- Form requires clear explanation of complaint.
- Form requires clearly defined solution in order to resolve filed
complaint in which is offered by
individual or group submitting complaint.
- Form requires the individual or group submitting any complaint
as volunteer in order to implement
submitted solution.
*All forms require contact information in order for the Board to
receive verification and clarification of any information regarding
a complaint or solution. All complaints meeting the above requirements
shall be directly mailed to the NAHA office and shall be receipt
dated. All forms received will be reviewed by the NAHA office administrator
in order to assure all requirements have been completed. In the
case of an incomplete form, NAHA office administrator will return
any incomplete form back to the individual or group submitting a
complaint with clarification for areas lacking completion, once
completed it should then be re-sent to the NAHA office. A copy of
the form shall be made while the original is then filed according
to date in a Complaint file. The NAHA office will then forward acceptable
complaint form copies to the Board of Directors for consideration.
The Board of Directors will have (25) days for review of each complaint
and will discuss issue and complaint solution. Upon completion of
complaint consideration, a member of the Board of Directors will
respond to individual or group regarding complaint. All suggested
solutions must be approved by the Board of Directors. The Board
of Directors reserves the right to refuse any suggested solution,
or implementation thereof.
Member / Director Suggestions
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Formal suggestions shall be submitted directly to the NAHA office.
Forms may be downloaded from NAHA website or may be requested by
phone or mail from the NAHA office.
- Suggestions accepted from any NAHA member in good standing.
- Clear description of a proposed suggestion from prospective of
the NAHA member.
- Although willingness to implement the suggestion as a volunteer
is not required, it is encouraged.
*All forms require contact information in order for the Board to
receive verification and clarification of any information regarding
their suggestion. The Office administrator will review the suggestion
form for completion. If a suggestion form is submitted and appears
that a Complaint form would be more appropriate, a complaint form
and letter of explanation will be returned along with the original
suggestion form submitted. Every time an individual or group submits
an appropriate and complete suggestion form they will receive a
standard recognition/thank you letter for their submission by mail
from the NAHA office. The standard recognition/thank you letter
shall also include the Board’s policy for reviewing submissions
and for consideration and implementation of such suggestions as
well as when they may expect to receive a response from the Board
regarding their submission. The Office administrator will forward
complete suggestion forms to the Board of Directors prior to their
scheduled meeting. Suggestion forms will be considered and reviewed
by the Board of Directors during their quarterly meetings. All forms
to be considered shall be received no later than 10 days prior to
any scheduled quarterly meeting. Any form received after the deadline
will be set aside for review at the next meeting following.
Once a suggestion has been reviewed by the Board of Directors, a
formal personal response will be sent to discuss the presented suggestion
and explain the decision and possible actions associated by the
Board with regard to the submitted suggestion. Any Board response
shall be sent by mail no later than 1 week following their meeting.
The Board of Directors reserves the right to refuse action on any
given response. The Board of Directors reserves the right to alter
any suggestion given and implement any altered suggestion at their
sole discretion. |
Acceptable
Use Policy